Privacy Policy

1. Introduction

Villa Aura Frascati ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or make a booking.

2. Data Controller

Villa Aura Frascati
Vicolo di Prataporci 6
00044 Frascati (RM), Italy
Email: info@villaaura.it
Phone: +39 349 733 8674

3. Information We Collect

We may collect the following types of personal data:

• Identity Data: Name, surname
• Contact Data: Email address, phone number, billing address
• Booking Data: Check-in/check-out dates, number of guests, special requests
• Payment Data: Payment details (processed securely through our booking partner Beds24)
• Technical Data: IP address, browser type, device information
• Marketing Data: Newsletter subscription preferences

4. How We Use Your Data

We use your personal data for the following purposes:

• To process and manage your booking
• To communicate with you about your reservation
• To send you our newsletter (only with your consent)
• To improve our website and services
• To comply with legal obligations

5. Legal Basis for Processing

We process your personal data based on:

• Contract: To fulfill our booking agreement with you
• Consent: For marketing communications and newsletter
• Legal Obligation: To comply with Italian and EU laws
• Legitimate Interest: To improve our services

6. Data Sharing

We may share your data with:

• Beds24: Our booking management system
• Payment Processors: For secure payment handling
• Italian Authorities: As required by law for guest registration

We do not sell your personal data to third parties.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Booking data is retained for 10 years as required by Italian law.

8. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at info@villaaura.it

9. Cookies

Our website uses essential cookies to ensure proper functionality. We use analytics cookies to understand how visitors interact with our website. You can manage cookie preferences through your browser settings.

10. Contact Us

For any questions about this privacy policy or our data practices, please contact us at:
Email: info@villaaura.it
Phone: +39 349 733 8674